CAPABILITY 04

Governance, evaluation, and reliability

Define tests, limits, human review, and audit trails proportionate to risk.

Discuss a challenge

DELIVERY

Define when an answer can be used.

For processes requiring controls for errors, access and traceability.

01

Acceptance criteria and an evaluation set.

02

Action limits and human review points.

03

Records of decisions, failures and responsibilities.

Scope, timeline, investment, responsibilities and acceptance criteria are defined in the proposal. The first conversation checks fit with your context.

METHOD

From diagnosis to operation, without a leap of faith.

  1. 01

    Frame

    Objective, context, risk, and success criteria.

  2. 02

    Investigate

    Systems, data, people, cost, and constraints.

  3. 03

    Design

    Architecture, experience, contract, and measurement plan.

  4. 04

    Build

    Small, observable, testable increments.

Tell us the problem. We will define a next step that makes sense.

Discuss a challenge